Shipping Policy

Shipping Provider
We ship all orders Australia-wide using Australia Post Express for fast and reliable delivery.

Delivery Timeframes

  • Metro Areas: 1–2 business days

  • Regional Areas: 2–4 business days (delivery times may vary depending on location)

Shipping Costs

  • Flat rate: $19.99 Australia-wide

  • FREE shipping on orders over $199.99

Order Processing

  • Orders are processed within 1 business day of payment confirmation.

  • Orders placed on weekends or public holidays will be dispatched on the next business day.

PO Boxes & Parcel Lockers
We are happy to deliver to PO Boxes and Australia Post Parcel Lockers via Australia Post Express.

Tracking
All orders include tracking via Australia Post. You will receive a tracking number by email once your order has been dispatched.

Delivery Address
Please ensure your shipping details are correct at checkout. We are not responsible for delays or lost parcels due to incorrect address information.

Lost, Damaged or Delayed Parcels
If your parcel is lost, damaged, or significantly delayed in transit, please contact us as soon as possible with your order number and tracking details so we can assist you in resolving the issue with Australia Post.

Delays
While we aim to meet the above delivery timeframes, delays may occur due to Australia Post, peak periods, or circumstances outside our control.